European OS Platform. Platform for online dispute resolution
Under current law, we are obliged to inform consumers of the existence of the European Online Dispute Resolution Platform, which can be used to resolve disputes without the need to go to court. The European Commission is responsible for setting up the platform. You can find the European Online Dispute Resolution Platform here: https://ec.europa.eu/odr
Participation in alternative dispute resolution
We are not obliged to take part in dispute resolution proceedings before a consumer arbitration board and have decided not to participate voluntarily.